- Campaign Guarantee
In case that ordered items are out of stock after customer placed order, free shipping is still applicable to the remaining items, if the original order meets the campaign criteria.
- Regarding Items
Stocks are limited depending on the item. Please kindly understand that items cannot be ordered if they are out of stock.
※Please note that there is a possibility that an item shown as in stock when an order is placed will be out of stock at the time of shipment.
- Regarding Shipment
We will try our best to ship the order within 7 days of order placement.
However, please kindly understand that shipment may be delayed if we are receiving a large amount of orders.
(JCRAFTS items may also take time to be manufactured.)
- Regarding items not included in the campaign
※Items with a shipping charge included, such as my-hanko, my-hanko clip name, etc., are not included in the free shipping campaign.
- Shipping, handling & special shipping fees are not included in the campaign
※Shipping and handling charges are not included in the purchase amount for the free shipping campaign. Only the total amount of the items included are relevant.
※Special shipping fees are excluded from this campaign.
- Other Notes
Depending on the destination country, custom duties, consumption tax and other additional costs may be levied based on the total amount and number of items in an order. These are entirely the responsibility of the customer, and are not included in this campaign.
- In this promotion, shipping to Africa and South America is not free.
Please kindly understand that orders over JPY 3,000 will still each be charged a certain shipping fee.